In-app Purchase Clause

1. Docotal services include in-app purchases that allow you to buy credits (see Terms and Services). You cannot switch off In-App Purchases from being offered to you during medical consultation and there is no cap on the number of In-App Purchases you can make. You acknowledge and agree that you are fully responsible for managing your In-App Purchases and the amount you spend on In-App Purchases within the app.

2. If you are under 18 then you do not have permission to make any In-App Purchases. By completing an In-App Purchase, you are confirming to us that you have any and all permission that may be necessary in order to allow you to make that ln-App Purchase. If you are a parent or guardian of someone under the age of 18 we recommend that you consider any parental controls that may be provided by your App Store Provider if you are concerned that your child may make In-App Purchases.

3. In App Purchases can only be consumed during medical consultation. If you make an In-App Purchase, that In-App Purchase cannot be cancelled after your doctor has stated conversation. In-App Purchases cannot be redeemed for cash or other consideration or otherwise transferred. If you make any In-App Purchases, then the App Store Provider’s terms and conditions/EULA applicable to In-App Purchases will also apply.

4. If any In-App Purchase does not work once it has been activated, we will, after becoming aware of the fault or being notified of the fault by you, investigate the reason for the fault. We will act reasonably in deciding whether to provide you with a replacement In-App Purchase or issue you with a patch to repair the fault. In no event will we charge you anything further to replace or repair the In-App Purchase. In the unlikely event that we are unable to replace or repair the relevant In-App Purchase or are unable to do so within a reasonable period of time and without significant inconvenience to you, we will authorise the App Store Provider to refund you an amount up to the cost of the relevant In-App Purchase. Alternatively, if you wish to request a refund, you may do so by contacting your App Store Provider directly.

5. You acknowledge and agree that all Payments will be processed through the Google Play or iTunes app store from which you originally downloaded the application and are governed by their terms and conditions/EULA. If you have any payment related issues with In-App Purchases then you need to contact the App Store Provider directly.

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